How accurate is SpeakMate's transcription?

Our AI achieves 99%+ accuracy for clear audio in supported languages, with continuous improvements through machine learning and advanced neural networks.

What file formats are supported?

We support MP3, WAV, MP4, M4A, FLAC, OGG and most common audio and video formats up to 2GB per file.

Is my data secure and private?

Files are encrypted during upload and processing. We follow strict privacy practices and GDPR-aligned policies as described in our Privacy Policy.

Can I edit transcripts after generation?

Yes. You can correct text, work with timestamps, and refine formatting in the editor before exporting.

What's included in AI summaries?

AI summaries can include key points, action items, speaker insights, and topic categorization with timestamps and context where available.

Which languages does SpeakMate support?

SpeakMate supports transcription across 100+ languages. Pick the spoken language when you upload or record so the model can return the best results.

Can I use SpeakMate on Mac, Windows, or mobile?

SpeakMate runs in your web browser on Mac, Windows, and Linux. Use a modern browser on desktop or mobile for upload, transcription, and downloads.

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Response Time

• General inquiries: 24 hours

• Technical issues: 12 hours

• Billing questions: 6 hours

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Quick Answers

How accurate is the transcription?

Our AI achieves 99%+ accuracy for clear audio in supported languages.

What file formats do you support?

We support MP3, WAV, MP4, M4A, and most common audio/video formats.

How long does processing take?

Most files are processed in under 5 minutes, depending on length and quality.

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. No cancellation fees.

Still Have Questions?

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